Celebrity Reflection
FAQ

Itinerary

01

Monday
February 16

Fort Lauderdale, Florida

Depart 4:00 PM


02

Tuesday
February 17

At sea


03

Wednesday
February 18

San Juan, Puerto Rico

Arrive 4:30 PM
Depart 11:00 PM


04

Thursday
February 19

At sea


05

Friday
February 20

Grand Turk, Turks & Caicos

Arrive 7:00 AM
Depart 4:00 PM


06

Saturday
February 21

At sea


07

Sunday
February 22

Grand Bahama Island

Arrive 5:00 PM
Depart 10:00 PM


08

Monday
February 23

Fort Lauderdale, Florida

Arrive 7:00 AM

Effy Awarded Staterooms

What is the sailing itinerary?

Click here to view the full itinerary. (Ports of call are subject to change)

What hotel is recommended for the night before the cruise?

Escape with Effy does not have a preferred or recommended hotel. Guests are advised to arrive at least one day prior to the cruise departure to account for potential weather-related travel delays. If arriving on the day of embarkation, it is strongly recommended that you allow enough time to be at the port at least 1.5 hours before the scheduled sail time.

Does Escape with Effy offer any local transportation to the pier?

No, Escape with Effy does not provide local transportation. However, rideshare services and taxis are readily available.

Is long-term parking available at the pier?

Yes. Port Everglades in Fort Lauderdale offers on-site parking. Please refer to their website for the latest information.

What time do we have to disembark the ship upon arrival back to Fort Lauderdale?

Disembarkation typically begins around 7:00 AM. Guests are usually asked to vacate their staterooms by 8:00–8:30 AM, with final disembarkation taking place between 9:00–9:30 AM.

How does luggage check in work?

You will leave your large luggage and suitcases with our staff at the port. They will be loaded onto the ship and delivered to your cabin by your room steward. If any items are not delivered by the evening, please contact Guest Services.


Paperless Documents and Online Check-in

Is there an easy, online option for check-in?

Mobile App: *Recommended option*

  • Step 1 – Download the Celebrity Cruises Mobile App for iOS or Android in the App Store or Google Play Store.
  • Step 2 – Log in or create an account. If you do not see your reservation, link your reservation to your guest account by tapping on "Don’t see your cruise? Let’s add it now".
  • Step 3 - Tap on Check In.
  • Step 4 – Review Protocols: Review the health and safety protocols and requirements then tap Continue to Check-in.
  • Step 5 – On the landing page, slide the screen up to select the guest to check-in and tap the first section, Travel Info.
  • Step 6 – Enter the Travel Documentation that you are using for the cruise. There is an option to scan your passport to autofill this information.
  • Step 7 – Take your Security Photo – there is biometrics consent they will need to agree to in order for us to use the image. The photo is generally used for boarding purposes and photography purposes. If you do not authorize use of the image, then we will need to take a new one at the pier.
  • Step 8 – Fill out the information for Country of residence, Captain’s Club if applicable, and Home Address.
  • Step 9 – Enter Emergency contact – this is someone who is not on the sailing.
  • Step 10 – Onboard Expense account – this is where you will add your credit card for onboard charges.
  • Step 11 – Legal Section – this is where you will check the box after reading the Cruise Ticket Contract, advising that you accept, acknowledge, read, and understand the Cruise Ticket Contract.
  • Step 12 – Hit Continue.
  • Step 13 – Landing Page – You will now select the arrival time box and choose an arrival time. This is the time you need to arrive at the cruise terminal.
  • Step 14 – 24 hours prior to sailing, you will need to come back here and fill out the Health Status section of the Landing page.
  • Step 15 – On the landing page, you will see the Xpress Pass. Present this at the pier and we will scan your bar code. If the guest has an iOS device, they can add this to their Apple Wallet.

Online – Laptop or Computer

  • Step 1: Visit www.celebritycruises.com.
  • Step 2 – in the top righthand corner, sign in or create an account.
  • Step 3 – In your account, you should see that there is one upcoming cruise. If you do not see this, then click link a cruise and add your cruise.
  • Step 4 – On the right side, you will see a blue Start Check-In.
  • Step 5 – Select the guests who are checking in. There will be a message stating that the app download is required.
  • Step 6 – Enter the Travel Documentation that you are using for the cruise.
  • Step 7 – Take your Security Photo – there is biometrics consent they will need to agree to in order for us to use the image. The photo is generally used for boarding purposes and photography purposes. If you do not authorize use of the image, then we will need to take a new one at the pier.
  • Step 8 – Fill out the information for Country of residence, Captain’s Club if applicable, and Home Address.
  • Step 9 – Enter Emergency contact – this is someone who is not on the sailing.
  • Step 10 – Onboard Expense account – this is where you will add your credit card for onboard charges.
  • Step 11 – Cruise Ticket Contract/Health Acknowledgement – this is where you will check the box after reading the Cruise Ticket Contract, advising that you accept, acknowledge, read, and understand the Cruise Ticket Contract and Health Acknowledgement.
  • Step 12 – Arrival Time – You will now select the arrival time box and choose an arrival time. This is the time you need to arrive at the cruise terminal.
  • Step 13 – Click Complete Check-in.
  • Step 14 – 24 hours prior to sailing, you will need to access the app to complete the Health Status section of Check-in.
  • Step 15 – It will show completed check in, and a blue “View Xpress Pass” – you will click this and then print the Xpress Pass.

How do I know if I have accepted the Terms and Conditions? If I have not yet accepted, how can I go ahead and do so?

By checking in with the mobile app, you acknowledge the terms and conditions. You may double check with the following steps:

  • tep 1 - Access Your Booking: Once logged in, find and select your upcoming cruise booking.
  • Step 2 - Navigate to the Terms and Conditions Section: Look for a prompt or notification related to terms and conditions, which may appear upon first login or when accessing certain features. (Alternatively, go to the "My Cruise" or "Settings" menu, then find "Terms & Conditions" or similar.)
  • Step 3 - Read the Terms and Conditions: Carefully review the document or the on-screen message.
  • Step 4 - Accept the Terms: Usually, there will be a checkbox labeled "I Agree" or "Accept".
  • Step 5 - Tap the checkbox or button indicating your agreement.
  • Step 6 - Confirm Your Acceptance.
  • Step 7 -You might need to tap "Submit" or "Continue" to finalize your acceptance.

Identification

What type of identification will I need to board the ship?

For United States Citizens: A valid passport book is required for all travel outside of the United States. Passports must not expire within six months after your date of travel to be considered valid. For further information and passport requirements, please visit www.state.gov.

Passport cards are not accepted for this charter.

  • For Non-United States Citizens: You must have a valid passport and any necessary visas for travel. Please carefully verify the existing identification requirements for your travel situation with your local consulate. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Residence Card (Form I-551), commonly known as a Green Card. Resident alien not in possession of this must obtain one at the nearest office of the United States Immigration Service.
  • Visas: Visa requirements vary depending on the passport under which you are traveling, and the countries being visited. Guests traveling under non-U.S., non-Canadian and non-European passports must check with the Consulate of every country visited during the cruise for specific visa requirements. When contacting the Consulate for the country being visited, be sure to provide the complete itinerary of the cruise so the Consulate can provide the correct information on your visa requirements. Guests may also contact a visa service agency in their country for assistance.

For further information on travel documents, please visit the Celebrity Cruises website linked here.


Shore Excursions

Can I book shore excursions like I would on other cruises?

Yes! The Escape with Effy team will provide you with a booking number for use with the cruise line approximately 4-6 weeks after your booking is confirmed. That number will allow you to complete your online check-in, as well as book other options, such as restaurant reservations, spa appointments, internet packages and more.

In addition, you will be able to book these activities through the Celebrity Cruises Mobile App that can be downloaded directly to your smartphone.

For more information on the Celebrity Cruises Mobile App, please click here.


Dress Code

What is the dress code in the dining room, around the pool, in the ship’s restaurants, etc.?

Escape with Effy follows Celebrity Cruises’ policies regarding these items. Please refer to their website for details. For onboard theme nights, Escape with Effy will communicate more detailed information closer to the cruise so you can prepare accordingly.

Do I have to dress according to the daily themes?

Dressing up is OPTIONAL. We want everyone to have a great time in what they are most comfortable in, and dressing in theme clothing is completely entirely up to you. We will also have accessories on hand for each night so you can participate even if you don’t wish to dress up.


Cabins / Upgrades / Cabin Amenities

Are the stateroom amenities and services on an Escape with Effy Charter Cruise the same as those advertised on Celebrity Cruises’ website?

Standard stateroom amenities are included as part of the Escape with Effy Charter Cruise. These amenities and services are subject to change. If you have questions regarding the amenities and services included with a particular stateroom category, please contact the office prior to booking your stateroom for confirmation at reservations@escapewitheffy.com or 1-866-211-5573.

Is there a stateroom that can accommodate 4 people?

We have staterooms that can accommodate 4 guests. If you have any questions, please contact us at reservations@escapewitheffy.com or 1-866-211-5573.

What if I am traveling by myself? Are there single staterooms?

Guests traveling by themselves are certainly welcome!

Can I get an upgrade?

At this time, upgrades are not available. If you have any questions, please contact us at reservations@escapewitheffy.com or 1-866-211-5573.

Are children allowed to join the charter cruise?

Anyone over the age of 18 can join the charter, however anyone 18 – 20 years old must be accompanied by someone 21 years or older in their stateroom.

Can I change my traveling companion?

We are currently working on this, please contact us at reservations@escapewitheffy.com or 1-866-211-5573 and we will see if we are able to accommodate changes. Please note, change requests won’t be accepted within 2 weeks of sailing.


Onboard Purchases

Is internet service available and how much does it cost?

Celebrity Cruises has various internet packages, and you can buy one directly from them once you have your cruise line booking number, which we will send to you about 4-6 weeks after your booking is confirmed. Internet packages can also be purchased onboard. Please refer to Celebrity Cruises’ website for details.

What does the price of the Escape with Effy Charter Cruise include?

All onboard events produced by Escape with Effy are included. In addition, the standard items associated with a Celebrity Cruises cruise are also included.

The price does not include pre and post cruise accommodations, airfare, ground transportation, onboard purchases (i.e. spa services, specialty restaurants, carbonated and bottled beverages, alcoholic beverages, gift shop, etc.), gambling, excursions, or travel protection.


Loyalty Program

Can I use my Captain’s Club earned perks? Can I gain points for this sailing?

Yes, you can earn points for sailing on the Escape with Effy Charter Cruise. As this is a charter cruise you cannot redeem any earned perks through your cruise line membership. If you have questions regarding a specific perk or amenity, you are welcome to contact Celebrity Cruises directly. If you speak with the cruise line, please make sure they understand that you are trying to redeem perks on this full-ship charter.


Food & Beverage

Can we bring alcohol, soda, and water onboard? And, if so, how much of each?

Escape with Effy abides by Celebrity Cruises guidelines.

Non-Alcoholic Beverages:

  • Guests are allowed to bring onboard (Embarkation Day Only) whatever non-alcoholic beverages that they would like; even if they are products that we offer (including Coke products). The quantity is limited to the amount that can be hand-carried by each individual.

Wine or Champagne:

  • Allowance for Celebrity Cruise will be one (1) 750 mL bottle, per adult of drinking age, per sailing. The bottles should still be brought via hand luggage/carry-on and not in checked luggage. We recommend each guest bring their bottle in their respective carry-on bag for security purposes.
  • Guests who consume personal bottles of wine or champagne in public areas will incur a corkage fee of $35 and a 20% gratuity charge per bottle. A corkage fee does not apply to guests with the Classic Drink Package or Premium Drink Package.
  • Luggage containing wine will not be delivered to the stateroom and guests will need to retrieve their bag from security once the ship has set sail.
  • Only staterooms with at least one (1) guest of permitted drinking age for that sailing, or older, are eligible to bring bottles of wine or champagne onboard. This policy includes non-alcoholic wines.
  • Pier staff will inspect the bottles and if they appear to have been tampered with, they will not be allowed to be brought onboard. Guests may request a corkscrew to use for opening bottles in their stateroom.
  • Additional bottles of wine that are brought onboard, or any alcoholic beverages purchased in ports of call or from onboard shops during the cruise vacation, will be stored onboard and delivered to guest staterooms on the last day of the sailing.
  • Consecutive Cruise and Back-to-Back guests may bring an additional bottle per sailing; each additional bottle will be stored by the ship and delivered to their stateroom the first day of each leg of their sailing. Guests who are sailing back-to-back and are bringing additional bottles will need to have documentation of their subsequent sailings to display to security on boarding day.

Are there assigned dining times?

Yes, you will be assigned main dining times approximately 30 days prior to the cruise. If you wish to request a specific time, then please reach out to our team at reservations@escapewitheffy.com.

Buffet dining will be at your leisure.

pecialty dining will be based on your reservations. You may make reservations on the Celebrity Cruises Mobile App.

Are there beverage packages available for purchase?

Yes! Please refer to the Celebrity Cruises Mobile App for more details, or login to your account on Celebrity Cruises’ website.


Celebrity Cruises Specific

Where can we smoke on the ship? Can I smoke on my veranda?

For the comfort and enjoyment of our guests, our ships are designated as non-smoking. This includes a prohibition on the use of hookah or other types of water pies.

Smoking is not permitted inside any stateroom or on any stateroom balcony. This applies to all stateroom categories onboard. If a guest is in violation of this “No Smoking” policy, a cleaning fee will be applied to their onboard account. Smoking is also not permitted in any dining venue, theater, bar, lounge, hallway, elevator or jogging track, or most indoor areas. Further, smoking is not allowed in certain outdoor areas, including restricted areas, food venues, and kids play areas and pools.

However, we recognize that some of our guests do smoke. Therefore, to provide an onboard environment that also satisfies smokers, we have designated certain areas of the ship as smoking areas. To assist smoking guests to locate areas where smoking is permitted, we have posted signage onboard clearly identifying all smoking areas and ashtrays provided for smoking use. Guest may also inquire at Guest Services regarding the location of the designated smoking areas onboard.

In casinos on itineraries where smoking is allowed, there will be visible signage designating the area for both smoking and non-smoking guests.

Cigar and pipe tobacco is limited to designated outdoor areas and cigar bars (if the ship has one). Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas.

Cigarettes, cigars and pipe tobacco must be properly disposed of and never thrown overboard.

Guests must be at least 18 years of age to purchase, possess or use tobacco onboard.


Entertainment

What time do theme nights start each day?

Theme nights typically start at 4:00 PM, with the exception of the Sail Away Party.

What are the themes this year?

TBD, however, these will be shared on our social media.

Do I have to dress up each night?

Dressing up is OPTIONAL. We want everyone to have a great time in what they are most comfortable in, dressing in theme clothing is entirely up to you. We will also have accessories on hand for each night so you can participate even if you don’t dress up.

Do I have to book or reserve a seat for the shows?

No, all entertainment is at a first come, first served basis. The doors to the theater open 15 minutes prior to all events.


Pricing

What is Escape with Effy's cancellation policy?

To avoid any additional fees and receive a full refund of any processing fees Escape with Effy Charters require 90 days' notice of cancellation. No refunds are available for cancellations made less than 60 days prior to the voyage sail date. If the client fails to notify Escape with Effy Charters and does not attend the voyage, the client will be charged the full voyage fare.


Accessibility & ADA Questions

I have a walking disability or other special needs, what do I do?

Guests with any mobility needs, severe allergies, respiratory needs, or other accessibility requirements please contact reservations@escapewitheffy.com at least 60 days prior.

I require a handicap accessible room, are any available?

Yes! We are committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. As ADA staterooms are limited in quantity, please contact our team at 1-866-211-5573 for assistance.

Is the ship handicap accessible?

Yes. Accessibility information can be found through Celebrity Cruises.